Windows End Of Life Support

Several of our clients received this notification from Microsoft today, so we thought we’d make you all aware of it.

As you may be aware, there are a number of Microsoft products which will go out of support during the coming year. We want to help your business avoid the risk of running unsupported products in your environment and to assist with IT planning for 2010. The purpose of this communication is to remind you about our lifecycle policy and timelines, highlight the implications, and outline available options to mitigate these risks. 

What’s the situation?

· Both Windows 2000 and Windows Server 2000 are approaching 10 years since their launch and both products will go out of Extended Support on July 13, 2010.

· Windows XP was launched back in 2001. While Extended Support for the latest Windows XP Service Pack 3 continues until 2014, Service Pack 2 will go out of support on July 13, 2010. From that date onwards, Microsoft will no longer support or provide free security updates for Windows XP SP2.

· Windows Vista RTM support ends on April 13, 2010.

If any of these products will continue to be used in your environment after July 13, your company may be exposed to potential risks. 

What are the potential risks?

· Unsupported and unpatched environments are more vulnerable to cyber attacks. Microsoft provides free security patches for supported products, but not for unsupported products.

· Problem resolution services are provided for supported products. In the event that you encounter an issue/outage in your environment on an unsupported product, our engineers may not be able to help resolve this until you’ve upgraded to a supported level.


What are the available options?

1. Upgrade to the latest supported version

a. For Windows 2000 and Windows XP SP1 & SP2 – We recommend upgrading to the latest Windows Operating System, Windows 7, or alternatively upgrading to the latest Windows XP Service Pack, SP3. This is an ideal opportunity to take advantage of the new features of Windows 7 to improve security, end user productivity and supportability. Windows 7 Upgrade Advisor will help you determine if your current PC is ready for an upgrade to Windows 7. In addition until April 30, 2010 you can get Windows 7 Professional at an approximate 15% discount off the regular price of Open License, Open Value, Select, and Select Plus. For more information click here.

b. For Window Vista RTM – We recommend upgrading to Windows Vista Service Pack 2 or migrating to Windows 7.

c. For Windows Server 2000 – We recommend upgrading to Windows Server 2008 R2 or migrating to Windows Server 2003 R2. Windows Server 2008 R2 offers many advantages, particularly in the areas of security, manageability and virtualization. If you’re interested in learning more about how our infrastructure technologies can help optimize your current environment and processes, we are offering complimentary infrastructure workshops delivered by Certified Microsoft Partners. To request a complimentary workshop, please click here (for English) or here (for French).

2. Remain on unsupported version – Accept the risk of no security patches and no problem resolution support for these products running in your environment.

Where can you find more information?

For more detailed information on resources and tools, please visit the Windows Server 2000 and Windows XP End of Life Solution Centres.

Full details of the product support lifecycle are available on the Microsoft website:

In order to mitigate the risks to your business, please do not hesitate to contact your Microsoft Partner to discuss your options in greater detail.

Thank you for your continued support and feedback.