Managed IT Services
That Are Easy To Live With

Hear the story of what makes Adaptive different in their approach to Managed IT Services in Vancouver.

Managed IT

We deliver 24-7 Monitored IT Services with a fixed monthly budget giving you the peace-of-mind you need at a price that’s less than you’d expect. We make sure your systems are running at peak efficiency; if there’s a problem, we take care of it at no additional cost to you.

Consulting

Get the insight into your network that you need, from troubleshooting to fine-tuning. We consult for multi-million dollar public companies, hotels, hospitals, financial institutions, and insurance companies across Vancouver, Canada and the United States. We’ll bring that same expertise to you.

Cloud

Cloud Services give you the power of Enterprise level services at a fraction of the cost of an in-house system. We offer the next wave of business cloud services, helping you take the next step in business applications without the hardware overhead.

Easy to
Budget

Easy to Budget

Our easy-to-understand business model keeps your system up and running smoothly. By ensuring that you’re paying for uptime we can say goodbye to the old model of the “Stopwatch Technician”, helping to eliminate downtime and keeping you focused on what you do best.

All Services
Guaranteed

All Services Guaranteed

We stand behind our work. Our policy is only to bill for effective work, where we’ve solved your problem for good. Our team collaborates to make sure the solutions we’re implementing are long term, and fit within your budget and best practices.

Scared of
Commitment?

Scared of Commitment?

We are too! We know that we don’t keep clients with sticky, restrictive contracts. We believe in keeping our clients by providing world class services, and our month-to-month contracts reflect that. Most of our clients have been with us for years: we think that speaks for itself.

A Team of
Experts

A Team of Experts

Information Systems are a big field, and no one technician knows every part of it. Like the medical field there are specialties and specialists; our long-serving team collaborates on difficult problems to tap into the individual expertise of each member.

What's INcluded:

Everyday IT

Let us take care of all the maintenance, monitoring, anti-virus, break-fix, and backup monitoring so that you can take care of your organization.

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Unlimited Service

Don’t worry about the clock. If you have a problem, it’s covered in your agreement. No matter how big or small the issue, you can call, email or create a ticket and get a resolution.

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Automation

We take care of all the patching for Microsoft, Third Party applications like Java and Adobe products, and our maintenance runs in off peak times.

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People-Centric

When you phone us, a person answers, not a machine. We don’t want to deal with auto-attendants, and neither do you. Our help desk professionals are the ones who answer the phone, so the person you talk to can fix your issue then and there.

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Monitoring

We proactively monitor your systems and prevent problems before they can even cause downtime. Our technicians are always watching their dashboards to make sure your network stays healthy.

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Remote and On-site Service

Get a primary technician that will make regular site visits to establish relationship, train your staff, and fix issues, as well as a helpdesk that’s always available to you.

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Reporting

Our tools allow us to provide you accurate and timely reporting on trends, asset management or security at any time.

Client Speak

Here’s what people have to say about working with us.

John Cooper
Lucha Verde | Entrepreneur

“I've worked with Adaptive Technical on multiple business projects and I couldn't have been happier with their performance. I'm not particularly tech savvy, but I know what I want things to do. They did an excellent job of laying out exactly what needed to be done (in terms I could understand), laying out my options, and executing the plan. They made it easy for me so I could focus on my business. Without question, I recommend them for all things tech and I will continue to work with them on all subsequent projects.”
Stephen Schwartz
Burns Fitzpatrick LLP | Partner

"As a mid-sized law firm we need to be confident in the reliability and security of our computer systems. We have been using Adaptive for our IT implementation and support for more than 5 years. We have been pleased with the services they have provided. Installations, including a significant server and backup replacement have been conducted in accordance with their projected timeframes and on budget. They have been proactive in terms of keeping on top of preventative maintenance and have been extremely responsive when issues have come up. When a new institutional client sought confirmation of our system's security, they assisted us in setting up a third party security audit and implementation of the recommended enhancements."
Steven Wright
Terracom Systems | Owner

"Used Adaptive to migrate our own hosted exchange to Office 365 and the service was great. Would definitely recommend."
Deborah Welsh
St. Matthew's Elementary | Principal

"Working with Adaptive has been very positive. They have been very helpful, troubleshooting our IT issues in a relatively prompt manner. They have also been very good getting us information about devices we are planning to purchase. Adaptive has also gone above and beyond helping troubleshoot network issues. Overall, I would be pleased to recommend Adaptive to other organizations."
Karen Baillie
Menno Place | CEO

"I have worked with members of the Adaptive team for over 10 years. I have always found them to be professional, accommodating, patient with my not to smart questions and a pleasure to work with. They have always been innovative and forward thinking being solutions oriented and customer focused. I would not hesitate to give a reference for this company as they have a high level of integrity and professionalism."
Melinda Eddy
InsureBC | Controller

"Have known Ian Sutherland and Stefan Neuberg for almost 20 years, and can't say enough good things about their company. Happy to provide a reference/recommendation. Ian and Stefan dealt with InsureBC, when it was just a handful of brokers, and provided the same level of service as they do know, when dealing with more than 100 branches, in several countries. Couldn't be happier for their well deserved success!"
Mar Andersons
Adplay.ca | Founder

"Adaptive has helped us in the usual ways for many years. Recently our site was completely under siege with a phishing attack! Ian and his team not only solved the problem quickly, dealing with them was a dream. They were compassionate to my particular situation and were a pleasure to work with! Very lucky to be working with Adaptive!"
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Find out if we’re the right fit for you and get in touch today.